Managed Services Sydney

Minimising Business Downtime

Imagine if you have problems and we're only a phone call away, and you can receive expert advice?

Imagine if your whole network was managed and monitored 24 hours a day, 7 days a week, 365 days a year, with problems pro-actively detected and repaired before you are even aware they exist. Well, your dreams can come true — our department never sleeps, so you can rest easy.

Pro-Activ Computer Solutions developed this model of pro-active care to be an affordable solution. We can be your in-house IT department at a fraction of the cost of hiring your own staff, or we can work to relieve the pressure off your current IT department, allowing them to focus on other things and work more efficiently.

We don't believe in offering different plans, so we offer a one price capped solution tailored to your business needs. For the one capped affordable monthly fee, you get 24x7 support and monitoring, and you know exactly what your IT bill will be at the end of the month.

By using this model, this is a far better option rather than the standard break-fix model of waiting for something to break or go wrong. Our pro-active support minimises downtime while increasing productivity for your business.

The table below shows you exactly what's included for your monthly fee:

MAINTENANCE PLANBEST VALUE

IT Support

Remote Access SupportUnlimited
Phone SupportUnlimited
On-Site SupportUnlimited
Quarterly IT Strategy Meeting
Discounted Hardware Purchases
Discounted Hourly Rate
Emergency Disaster Recovery

Preventative Maintenance

System and Registry Cleanup
Scheduled Patch and System Updates

Network Maintenance

Performance Analysis and Network Security
Monitor Windows Logs
Monitor Windows Services
Alert on Specific File Changes and Variations

Printer & Scanner Support

Troubleshooting
Logging Service Repair Calls
Driver Updates

Back-Up Assistance & Recovery

Scheduled Backups
Advice on Backup Solutions
Restore From Backup

Please feel free to contact us and speak to one of our technicians about our managed services and find out just how much it can help your business!